Privacy

The short version

We don’t sell your data or your dog’s, and we don’t use it for advertising. We store only what the app needs, and you can delete all of it from Profile.

What we store

About you: your email and, if you sign in with Apple or Google, the identifier they give us. The password is stored encrypted; nobody sees it.

About your dog: name, sex, date of birth or life stage, size, activity level, whether they are neutered and their body condition. Plus their weight history, goals, the routines you complete and your achievements.

Their health record, if you use it: the vaccines, treatments, vet visits and conditions you write down, with their dates, and the reminders for what is due. It is health data about your dog, and it is stored so you can consult it; it is deleted with your account like everything else.

If you share a dog with family: who is in that family and who logged each thing. If you allow notifications, the identifier Apple gives us to send them to your phone.

About your subscription: whether it is active and until when. We never see your card or payment details.

What never leaves your phone

Your dog’s photo stays on your device. We never upload it to any server.

Your walks

While a walk is running, and only then, we read your location to draw the route and measure the distance. It keeps measuring with the screen locked until you finish the walk, and iOS shows the location indicator meanwhile.

When you finish, the walk is saved to your dog’s history on our server: the route, the distance, the time and who walked them, so you and the family you share your dog with can see it. You can revoke the permission in Settings whenever you like; without it, walks are timed without a map.

Photos you scan

When you scan a food label, the photo travels to our server and from there to OpenAI, the artificial intelligence company that reads it. The photo is not stored anywhere: we keep only a mathematical fingerprint of the image and the product data (brand, kcal), so the same bag is not analysed twice.

The same happens with the photo of their record card and with the photo used to read what your dog looks like: they are sent, they are read, and they are dropped. Neither of those two is stored, not even as a fingerprint. What is kept is only what you confirm afterwards: the entries you accept into their health record.

Your questions to Kanid

Your questions and the answers are stored so you can read the conversation again; you can delete it any time from that screen. To answer you, the question and your dog’s data are sent to OpenAI, our artificial intelligence provider. If you attach a photo, it is sent to be looked at and is not stored.

Kanid asks for your permission before sending anything to OpenAI for the first time, and you can withdraw it whenever you like in Profile › AI features.

Who else sees anything

Apple and Google, if you sign in with them, to confirm it is you. RevenueCat and Apple, to handle the subscription. OpenAI, our artificial intelligence provider, to answer questions and read photos, only if you allow it. Sentry, to tell us when the app breaks. TelemetryDeck, to count which screens get used and where people give up, so we know what to fix first. Those last two receive the name of the screen and, in TelemetryDeck’s case, an anonymised version of your account number so it doesn’t count you twice; never your email, your dog’s photos or what you write. Google Analytics for Firebase, to count installs and see which campaigns bring people to Kanid: it receives a random identifier for this installation and events such as finishing sign-up, never your advertising identifier, your email or your account number. The people you share a dog with see that dog’s details: weight, meals, routines, walks and health record. Nobody else, and none of them receives your data in order to sell you anything. Each of them must protect your data at least as well as this policy promises.

Deleting everything

We keep your data only while your account exists. Profile › Delete account erases your account and with it your dog, their weight history, goals, walks, achievements and conversations. Dogs you share with family stay with them. It is immediate and irreversible.

Who is responsible

The controller of your data is Alex Diaz, the developer of Kanid, at Las Colinas de Santa Cruz, Managua, Nicaragua. Contact: ceokanid@kanid.app.

Contact

For anything about your data, write to us at support@kanid.app.